![]() During this time, open your laptop and press and hold the power button for 10 seconds. Sorry you're having this problem with your power supply / battery on your laptop.Īs a possible fix, with your laptop turned off, unplug the charging cable from the laptop and then remove the battery from the laptop and leave it out for at least 5 minutes. Hi Kastara, my name is Neil, I'm an independent adviser and a Windows 10 user like you.
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